Heavy workload - Weak compensation package - Account Manager Docusign Employee Review

3.0
5 Oct 2016
Recommend
CEO approval
Business outlook

Pros

Super fun people. Kitchen stocked with free food. Nice office space and amenities. Great holiday parties. Get to work with a lot of big name companies.

Cons

Most processes are a mess...nothing seemed to be streamlined. Constant change with little or no notice. Very high expectations with little assistance from Management. Pay is considerably less than comparable companies/positions. Zero flexibility to work from home and actually require you to be in the office at 7am even if you cover an East Coast territory.

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Docusign Response
9y
Thank you for sharing your thoughts and good luck at your new gig.

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CEO approval
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Pros

lots of exposure business processes within GTM

Cons

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2.0
9 Apr 2026
Recommend
CEO approval
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Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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