Another year, another review! - Anonymous employee Docusign Employee Review

5.0
27 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Let's see, it's been a bit over two years for me. A lot has changed in that time, and I'd easily say most of it for the better. The company continues to grow, but the neck-breaking pace of my first 1-2 years has slowed. It feels more sustainable (we're definitely still growing) and that the focus is on maturity. We have a new CEO that seems to know what he's doing, or at least what he wants to do. He's been very consistent, very open, and prioritizes communication and answers the hard questions. The goals for the company are well outlined and the future is in sight. There are still more changes to be made for all the orgs within the company to align, but those changes are well on their way and so far they seem well thought out and appropriate. There continues to be an abundance of opportunity to serve in our local communities through IMPACT events. And while the internal socializing (happy hour) has been cut back, when we do have them, they seem to be higher quality and worth while. Personally, I've been given a lot of opportunity to grow and succeed here. I am proud of what we do as a company, and blessed to be apart of it with. I look forward to many more years of learning, being challenged, and ultimately, growing.

Cons

With our IPO around the corner, you feel the belt tightening. More scrutiny for travel and money expenditure in general, but I'd say it's both a good thing and to be expected. Our benefits are slowly, but surely, expanding with the most recent being 6 months of leave for a new child, which is incredible. But, this is the con section, so I'll say that I hope our benefits in the area of 401k matching materialize after our IPO. There's still some inter-org struggles in terms of communication and usage of resources, but the silver lining is that our leadership is aware and directly working on it now. I feel it will be addressed by the end of this year and we'll be able to move forward better united.

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Docusign Response
8y
You win hands down for most detailed, thoughtful review. THANK YOU. Drop the mic.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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