I would give more stars if I could! - Anonymous employee Docusign Employee Review

5.0
22 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

DocuSign defines work life balance - work from home options & flexible work hours. Excellent product - we truly make our customer's life easy. Great pay package (base pay, bonus, RSU ) and benefits (free insurance, employee events, free food & beverages!) Upper management have a very clear goal and are driven to achieve it. Really smart and easy to work with colleagues. DocuSign IMPACT is in everyone's DNA. They are always looking for ways to give back. Amazing Parental leave - 6 months paid leave for the primary caregiver & 2 months paid leave for the non-primary caregiver. They really listen! This is the only company where the CEO reads every single survey feedback, and takes action based on inputs given directly by employees. They take fixing the diversity and gender gap very seriously, and are actively working towards improving it across the industry and not just the company.

Cons

Needs more established leveling of roles within organizations. Improve commuter benefits.

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Docusign Response
8y
You win the award for most detailed. I don't know where to begin ... but I agree with everything you mention. Commuter benefits -- please bubble up your ideas to Michael Erisman and Melissa Clark.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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