Lack of diversity and compassion - Anonymous employee Docusign Employee Review

1.0
22 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Generous with salaries, work/life balance and snacks. Autonomy with workload,

Cons

I was made to sit completely by myself for almost a year and a half, away from my team, with days of no conversation. My manager only communicated via email and my boss actively blanked me. I was referred to as "him" in meetings, if acknowledged at all. For a week, the lighting above my desk area was broken and I ended up sat (alone) in darkness. When the light started making a clicking noise, I raised it only to be told: "If we can't freeze you out, we'll just drive you insane." After working on Momentum, the company's annual event, with my contribution actively supporting record attendance, the team went to drinks without me while I was in the bathroom without a word. When I asked for a raise in line with market rate and headhunters, I was told it was too late before my current contract expired. I had been given my new contract to sign only 2hrs before. (I got the money I asked for at my new job, needless to say.) The office is cliquey and I think it's fair to say there is a degree of latent homophobia. It is not a company for creative people, or for anyone who wants more out of life than SQLs.

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Docusign Response
7y
Thank you for sharing your thoughts. This review was more difficult to read than most. We aim to create an environment where everybody can excel and are disappointed to learn of your experience. If you are comfortable doing so, please reach out to Maria Dillon who is based in Dublin and covers your office from an HR point of view. She would like to learn more.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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