The hyper growth DocuSign has seen over the past 4-5 years has created an amazing environment of top talent, entrepreneurial spirit and unparalleled personal growth opportunities.
Cons
With the above mentioned growth, systems are becoming antiquated quickly, scalability is a bit of challenge, however this is known to be part of the excitement of the velocity we are moving as an organization.
Docusign Response
10y
Scalability is always a challenge in a hyper-growth company with so much potential. Hopefully you have seen the company invest in systems and people to get that job done since you wrote this review two years ago.
Great work life balance, good people, supportive culture
Cons
Not too much innovation development, Not too interested in in house ML/Ai features
Docusign Response
5d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
Mostly nice people, dedicated to their specific roles.
Cons
Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations.
Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.