Great product. Ok culture. - Anonymous employee Docusign Employee Review

2.0
13 Aug 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product, customer success and sales teams are awesome. They work hard and are trying to build for the future / grow the company’s market share. The leadership is actively engaged and is passionate about the work.

Cons

This is a traditional and consensus driven culture. If you’re looking for a place to be innovative or to challenge the status quo - this isn’t it. Though they tote being a tech company, its atmosphere resembles more of a bank or financial institution. People do their jobs mindlessly and don’t collaborate as often because they haven’t figured out a way to effectively communicate across the business while driving results forward. Also, there is much nepotism that exists here. Employees are constantly hiring their friends, former colleagues, and promotions / internal mobility is mostly just available to the chosen few. If you don’t know someone in the org or have a good connection with an executive - it will be incredibly hard to get things done or to be promoted.

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Docusign Response
4y
Thanks for writing a review. It's great to hear that you love the product, sales and customer success teams -- that's a solid majority of the company.. If you feel comfortable, please share your specific thoughts around the HR inconsistencies with Joan so she has the opportunity to address.

Explore other reviews about Docusign

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

They are great in Managing their Employees

Cons

They are far away from me

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Docusign Response
1mo
We're happy to read your positive feedback about your time with us as a Data Analyst. Your review is appreciated!
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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