DocuShip Has Sailed - Market Development Representative Docusign Employee Review

3.0
16 June 2023
Recommend
CEO approval
Business outlook

Pros

Work life balance Mostly good middle managers Great people (xDRs and most AEs) Great benefits - technology allowance, private healthcare (Used to) be a great place to work

Cons

Respect your XDRs. Upper management needs to stop protecting sub-par, lazy and entitled AEs for personal reasons. Nepotism - if you’re from the eastern suburbs/ northern beaches, you will fit right in. If you’re not, good luck getting promoted! Carrot is dangled for promotions - this is a business development graveyard, where you will be strung along for months without a promotion. Upper management strategy is laughable. Random marketing campaigns purely based on no data and no clear expectations Deals at risk due to poor CRM Data and aggressive sales tactics - expect your clients to hear from 3 different people during sensitive negotiations No process or clear rules for qualified opportunity criteria, deals being stolen between AEs. This company favours AEs in almost any given situation and pretty much spit in the face of xDR team. Upper management and AEs will bend the rules to benefit them

Explore other reviews about Docusign

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

They are great in Managing their Employees

Cons

They are far away from me

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Docusign Response
1mo
We're happy to read your positive feedback about your time with us as a Data Analyst. Your review is appreciated!
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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