Great experience with dogs, but poor management practices - Assistant Manager Dogtopia Employee Review

2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Dogs and teaching people dog behavior and management

Cons

Constant turnover, the pay is not equal to the expectation of availability (6a-9p for management), not all GMs are supportive, prioritize revenue over safety every time until they have to pay a vet bill and decide to listen. Upper management and support office have absolutely zero dog handling experience but they make the policy, special treatment for whoever will do what they're told without questioning safety, my GM looked to talk badly about other staff and created hostility, she was unavailable unless you called her boss, and she violated policies for her own benefit

Explore other reviews about Dogtopia

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Working with dogs, learning a lot about dogs, upward mobility is possible, management is friendly and helpful

Cons

Can be stressful, people are prone to calling out, some changes take too long to be implemented

1.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working with the dogs, good co workers, the ones who actually stay longer than a few weeks.

Cons

Atrocious amount of work for the amount you get paid, the biggest turnover ive ever seen, also severe lack of safety, if a dog is aggressive and clearly not happy there, the owner has directed us to just work around the dog, basically letting the dog injure the workers because the pet parent is a paying customer, the pet parents money is more important than the happiness and safety of the dog and the staff, also with the turnover being so high, you will go to work and multiple people will not show up so youre doing the work of 2 or 3 people at once, also the owner admitted to casually eavesdropping on our conversations while driving in her car and then texting us about the conversation we are having completely out of the blue, and she would call the manager at all hours of the night and at 3am about work concerns, every time she showed up it was chaos on top of chaos.

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