Good environment with friendly coworkers. - Customer Service Assistant Dollar Bank Employee Review

4.0
24 Jan 2012
Recommend
CEO approval
Business outlook

Pros

It's a great company to work for, everyone is always very nice and welcoming. Job security is great here and they have been around for a long time. There is always room for promotion and they help you to get where you would like to be. They have a lot of great benefits and the hours that you work are also a bonus and banks are closed for most holidays so it is extra paid days off! Also, I love that they are very focused on customer service rather than strictly on the amount of business.

Cons

I wish that I made more money there but I understand there is give and take with every job and other banks that pay more have rediculous and strict goals for their employees that can lead to termination if not met.

Explore other reviews about Dollar Bank

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Parking is expensive to be in the office downtown

4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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