Good company to work for. - Customer Service Assistant Dollar Bank Employee Review

4.0
20 June 2014
Recommend
CEO approval
Business outlook

Pros

Great people, understanding management, great culture of stability and customer service, ability to work without being micro-managed.

Cons

Lack of communication between departments at times, some processes are unclear. Difficult to advance at branch level.

Explore other reviews about Dollar Bank

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Parking is expensive to be in the office downtown

4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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