Company does not care about its workers - Anonymous employee Dollar General Employee Review

1.0
2 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

there is NO Pros to working for this company!

Cons

Work alone ALOT, ( no wonder they get robbed all the time) very limited on payroll hours, only given 2 days to process your weekly truck with no help due to no payroll hours. Only 2 employees max. working at any given time. Only paid 2 holidays out of the year and thats only if you work a min of 4 hours on that holiday to receive the time and a half. Corporate has no win policies, They will NOT back you on its on policies when it comes to the customer. If the customer calls in and complains that they did not get what they wanted because you followed the policies, you are reprimanded for doing so, but if you get caught NOT following policy you also get reprimanded.(damned if you do damned if you dont) Hourly Management ( assistant managers and third key holders) do not get the required uninterrupted lunches and breaks nor are they allowed to leave the premises while on non paid lunches. They must perform refunds/exchanges/voids and run as a back up register while on lunches and breaks as cashiers are not allowed to do any voids, refunds or exchanges. Cashiers are hired at min. wage and are actually grunts, they are supposed to be the #1 key deterrent of theft at the front of the store and to greet every customer coming in, offer a cart and say Thank You to anyone who is leaving. All while being required to run the register, help customers find things, and answer questions, stock freight, recover the store, fill coolers, clean the bathrooms, sweep and mop the front of the store, clean all coolers, doors/windows, dust all fixtures and empty all trash. If you need to ask for a day off for something your better off to just call in sick because you wont get it off as you have to work for the need of the business. But aware if you call in sick, refuse to stay and work extra hours, refuse to travel and work in a different store or do anything your manager does not like the District Managers instruct the manager to cut yours hours to 4 hours a week until you quit. I have seen this done MANY times at the store I am in.

Explore other reviews about Dollar General

5.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Reasonable Pay Safe Clean Great opportunities

Cons

Work/Life Balance Can be Stressful

1.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

The job itself is easy. The cash register, stocking (especially the totes and dry truck) and cleaning are so simple however there are certain things that make it difficult, although the work itself is not (under the right circumstances.)

Cons

They never have enough people on shift so it’s always difficult to get things done. It seems like all the managers I know from the store I worked at and the surrounding ones are all so deep into drama it made me wonder if I was back in high school. Dry truck always seems to bring far too much and the stores are so little that overstock is a huge issue here. The reason I ultimately left was due to severe mistreatment and some safety concerns I had regarding some past experiences. I am very glad I left and I would not ever go back.

See reviews by: Helpful|Rating|Date|All