Perspective is everything. - Store Manager Dollar General Employee Review

4.0
8 Dec 2011
Recommend
CEO approval
Business outlook

Pros

My pay was amazing and the company spent the money where it was warranted. I work in an investor showcase market (this is going to be in the cons as well). I had DM's and managers from other districts help immensely in my store before investor and corporate visits. Staff was great and worked very hard. DM was very attentive and supportive when they could be. Let's be real, your job is as only good as your support system, I worked for very personable and supportive DM's who moved onwards and upwards due to their great work ethic, communication skills, and management style. They can either deflect and buffer the amount of crap coming from above or not, mine chose to balance themselves accordingly and kept the morale of the district going for the most part. If you are good, you will be recognized and exploited for promotion. This is a great job for a single person with no outside personal distractions, you can really go as far as you want. 401k matched $ for $ up to 5k a year.

Cons

Being in the investor showcase market and so close to Wall St. makes expectations sky high. Its ok because so are my personal expectations, but reducing payroll quarter after quarter and the demands of being a model store takes it toll on everyone. SM hours were well above 60 a week due to work load and lack of payroll. Gets to be a challenge to keep your staff engaged with all of the extracurricular activity of visits, and all the energy expended on preparation. Benefits are too expensive and you could actually do better buying them yourself. Investor visits with little prep time. Upper management in corporate constantly in the store. Stores in most of the other part of country had even less payroll and none of the salary. My training manager was with the company over 5 years and made less than 40k for a 2mil gross annual sales store. Its is extremely hard and almost impossible to balance work and personal/family. If you work for an incompetent DM, its game over. If your DM works for an incompetent RM, it could be game over for your DM, and who knows what kind of crony they'll be replaced with. You have to run the store schedule and you don't get to write it according to holiday, weekend, or expected increased volume days. Its computer based so its based on averages. There is very little flex involved and if store standards falter for any reason, this will be the first thing looked at to assign blame to the SM. Shrink can get out of control if you didn't hire correctly. Training is the same at every other company, you go into training and then into the frying pan so you have to be a good a reactivity when you can't be proactive.

Explore other reviews about Dollar General

5.0
6 May 2026
Anonymous freelancer
Recommend
CEO approval
Business outlook

Pros

Great place to work at

Cons

Management wasn’t good all the time

1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

You have an opportunity to create good good relationships with your customers.

Cons

There is no work life balance. If you’re a store manager you’re expected to be there 24/7 if necessary. You’re also salary, so you’re paid for a flat 40 hours but required to schedule yourself for a minimum of 48 hours. No holiday pay, no overtime. You have access to two types of bonuses but they’re IF you qualify for them. You get little to no support from upper management and constantly told you’re not doing enough. They don’t care if you’re having staffing issues and still expect you to get the truck completely worked in 2 days and the store to be 100% recovered daily, even if you’re alone. Then they’ll either look for ways to write you up to terminate you or push you until you quit.

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