Taking my jobs to serious. - Key Holder Dollar General Employee Review

3.0
3 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Love my relationships with my customers. I have a little bit of ocd so love to have places filled with correct product and make sure coolers arebfilled every night along with drink wall. I make sure to have stuff customers have requested to be in the coolers available for them at all times not only because of them but also because those products sell quickly to others also. The only think that keeps me where iam is my customers for now.

Cons

The pay is not great. Not being appreciated for the hard work and effort put into what I do. Iam not a cocky person but I definitely deserve better pay then what I have settled for. I love my manager but when I have to feel like iam walking on eggshells at work when I step in the door or even scared to talk to her about anything iam having issues with... That's when its a problem for me. Which is why I have this site now. I have now also been closing the store every night now for the past 5 weeks I do not get to see my daughter at all but 30 min in the morning to bring her to day care which iam having help funded by familys first. So if I was to not bring her to school a few day in order to spend time with her thru would assume I don't apply or need the assistance so they would stop helping me. I can't live off the pay with this job and be able to support me and my daughter on my own plus find a sitter for the every night I close. I did not sign up to be the closing key holder every night and don't get me wrong I don't mind closing but when iam doing it every night to where iam missing out on my child that's when it becomes not okay for me. Also i would love to learn how to be a merchandiser and the one company I had applied to which was drive line was the only one who had called me for a job offer and they stated that the DG was the only company they couldn't hire people from. So not only are they holding me back from my full potential but they are now hindering my potential career goals.

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5.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Reasonable Pay Safe Clean Great opportunities

Cons

Work/Life Balance Can be Stressful

1.0
9 July 2026
Recommend
CEO approval
Business outlook

Pros

There will always be Dollar General stores

Cons

- Leadership is unclear, unfocused, unwilling to provide information, or support. It is all about their ego, being "right", and the good ole boys club. - Leadership is very performative and do not actually care for their employees wellbeing. They are looking for robots without lives. - Feedback is considered wrong and if you do not 100% agree with everything they say, you will be treated as though you committed a crime. They are interested in yes men only and will find a way to push employees out regardless of the validity. - Work life balance does not exist and org policies only apply to those that they like. They've chased all of their top talent away with terrible changes and framed it as a perk we asked for. - Every conversation, speech, memo, and email is fake and performative. They do not live what they say. - They copy every other retailer, are stuck in the past, and DEI was quietly eliminated to avoid the backlash like Target. - Facilities are outdated, broken, and cannot support the volume. If you like disgusting shared spaces, fake perks, and talentless leaders, this place is for you.

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