Pros
- 50% discount - Schedule is pretty flexible. - You can genuinely move up in the chain of command. Almost all of the general managers, supervisers, etc. were once insiders/drivers and receive a decent salary. - Drivers get tipped nicely.
Cons
- Management is lazy and refuses to train new hires, leaving senior team members to pick up 99% of the slack. - Untrained insiders are left to train each other, often getting blamed by managers for not understanding what to do. - Insiders are regularly expected to take on managerial tasks without any glimpse of a raise or promotion. - You don't get an official break, even if you work a 12 hour shift. Due to constant discounts and promos, insiders get worked for hours at a time. - Due to the large tips, many drivers will rush through their job and mess up orders, leaving insiders to deal with the aftermath. - Workers are told that they are allowed to take free food, but that privilege frequently gets taken away for minor issues as a power move. Often times managers will trash perfectly edible food right in front of everyone. - Hostile work environment. One manager in specific is known for 'driving employees out', and frequently gets into arguments with other employees while simultaneously power-tripping. Higher ups refuse to do anything about him despite constant complaints across several stores. - Most of the higher-ups have a superiority complex, often times coming into the store just to nitpick us for small issues that aren't practical to deal with. Even while we're in the middle of rush hour. - 99% of complaints will be 'acknowledged' and subsequently ignored. Things are only ever taken seriously last-minute, when someone threatens to quit.