Got a new job, remembered what a normal work environment is - Tissue Donation Coordinator DonorConnect Employee Review

2.0
26 Dec 2023
Recommend
CEO approval
Business outlook

Pros

The mission. If you care about the work, it can be rewarding. The benefits were largely above average (benefits only, not the hourly pay). Some coworkers in lateral positions were awesome and would go above and beyond to help out.

Cons

Terrible hours. In theory we worked three 12s but were also required to attend an astounding number of meetings and trainings, often had 1-2 days a weeks without work, and would often get work related texts or calls on days off, sometimes even in the middle of the night. HR is useless. Literally had my boss admit in writing something illegal, and HR refused to act on it for over a year. While other teams said their culture was great, our team culture was more about backstabbing, blaming-shifting, and “being cool”. I was mocked for years, including by a manager, over a health condition the HR manager revealed to the entire team. No one in management ever accepted their mistakes, simply said that whatever they had done wrong was the fault of one or another employee.

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DonorConnect Response
2y
Thank you for your long-term tenure at DonorConnect. We appreciate your feedback. Acknowledging your concerns, we wish to assure you that addressing and resolving employee concerns remains a focal point for us at DonorConnect. I can confirm that because of employee feedback we have made changes to the following: * We implemented on-call set schedules. * Staff meetings are now quarterly instead of weekly. * Team meetings have been reduced to bi-weekly. * Team members have been provided instructions on how to turn off notifications to Team messages and emails on their mobile devices, as appropriate. * Continuous improvement will continue throughout the clinical areas as we have experienced a tremendous amount of growth at DonorConnect in the past few years. * We conduct periodic reviews of case activities to ensure realistic workloads and schedules. * Our commitment to employee well-being is underscored by the provision of generous paid time off benefits. We remain dedicated to our commitment to fostering a supportive life/work balance for all employees. Maintaining confidentiality is a federal regulation in both the medical field and our HR professional ethics. Safeguarding Personal Health Information (PHI) is and always has been one of our top priorities. If you suspect any breach of confidentiality by a DonorConnect staff member, I encourage you to contact our Executive Director, Dominic Adorno. We take all allegations of breaches seriously and are dedicated to promptly investigating and addressing such concerns to uphold the integrity of our commitment to confidentiality, PHI, and the ADA interactive process. We are unwavering in our dedication to fostering a supportive and balanced work culture and will persist in our efforts toward continuous enhancement.

Explore other reviews about DonorConnect

5.0
13 Nov 2024
Recommend
CEO approval
Business outlook

Pros

This organization values diverse perspectives, fosters growth with opportunities for advancement, and prioritizes work-life balance. The CEO values each employee's contribution.

Cons

Entry level pay requires significant improvement.

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DonorConnect Response
1y
Thank you for sharing your feedback and for rating DonorConnect as a 5-star organization! It’s wonderful to see that you’ve been with us for over ten years and that you value the diverse perspectives, growth opportunities, commitment to work-life harmony, and the way our CEO prioritizes employee contributions. Employee dedication and expertise are what make our meaningful mission possible — Thank you for being an integral part of our success! At DonorConnect, we are committed to offering a total rewards package that aligns with the competitive market, ensuring we retain and support our employees. I encourage you to connect with our People and Culture team to explore career ladder opportunities and professional development options, particularly for those in entry-level roles. There are numerous pathways for growth and skill enhancement that can increase earning potential as employees advance within the organization. We would be delighted to review these opportunities with you in greater detail.
4.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great mission. Really helps people.

Cons

Unclear leadership from People and Culture.

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DonorConnect Response
2mo
Thank you for your feedback. We are strengthening our People and Culture processes and launching pulse surveys to better understand the employee experience. If you’re open to sharing specific examples, we would welcome the input.
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