The Good and the Bad and the Super Ugly - Software Engineer DoorDash Employee Review

2.0
21 Sept 2018
Recommend
CEO approval
Business outlook

Pros

The people are the best part of DoorDash. Lots of people there are driven, friendly, and great to work with. The mission is exciting too; it has a lot of real world impact in making both consumer and driver lives better. And the operations side of the business is incredible, that's where the real exciting part is.

Cons

There's a lot of downsides. 1) Despite having a ton of money, DoorDash does not pay well at all. Instead of getting paid, you'll often get options which are pretty worthless. And management is not transparent about anything related to financials. Which leads to: 2) DoorDash pretends to be transparent and open but really, it's taking initiatives in these spaces to check a box. A lot of management is too junior and has no real world experience and don't know how to tackle culture issues. 3) Terrible Engineering The operations portion of the business is excellent; the engineering talent is not. If you're a software engineer with serious aspirations, don't work here. It's a very relaxed environment but at the expense of software engineer practices and quality code. 4) Zero mentorship People are bad and they stay bad. There's a lot of potential at DoorDash but no one takes the time to better themselves or those around them. 5) Poor Hiring DoorDash has a massive problem with hiring. There are several instances where engineers have been hired and their skills were so misrepresented that they were demoted or fired. DoorDash lets really unskilled engineers through the door and then doesn't fire them when the hiring decision doesn't work out. 6) Lack of Accountability Because most people are bad at what they do there, there's this strange tendency for no one to question the work of others making it incredibly easy to skate and fly under the radar. You could easily not contribute code for months and almost no one would know.

Explore other reviews about DoorDash

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

- great healthcare - great recruiting leadership - great compensation

Cons

- limited promotion opportunities - layoffs due to struggling economy

3.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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