Horrible, disorganized, and untruthful to their employees - Merchant Experience Partner DoorDash Employee Review

1.0
5 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Great health, dental and vision benefits Gym reimbursement Fertility care Basic BS benefits that every California company has

Cons

No 401k match Uncompetitive salary and hourly pay Unable to negotiate salary when making an internal, vertical move into a new role All managers, senior managers and directors for the Merchant Experience team are untruthful and withhold information from their employees Hostile work environment that pits co-workers and peers against each other rather than fostering an environment of teamwork and mutual success Teams and employees are laid off and locked out of their equipment with zero notice and zero conversations with leadership When hired for this role (moving from another internal role), we signed a contract stating we were salaried employees with unlimited PTO. One year later, we were switched to hourly without notice and stripped of the benefits outlined in my contract. Unfortunately, DoorDash subjects all employees to an arbitration agreement which prevents employees from seeking any remedies into the illegal actions that DoorDash takes on a daily basis.

Explore other reviews about DoorDash

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

diverse environment, competitive salary, nice people

Cons

location should not be here

3.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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