Ok first job - Customer Experience Associate DraftKings Employee Review

1.0
20 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Cool up-and-coming organization to work for

Cons

Lack of growth for most people and have to work every weekend. Typical schedule is 12pm-8pm. Don’t have the ability to choose your hours.

avatar
DraftKings Response
3y
Thank you for taking the time to leave candid and constructive feedback. As DraftKings continues expanding its offerings to more states, we might experience growing pains as priorities shift. We are aware of this and strive to maintain a balanced workflow for each team member. The Customer Experience team is a great entry point for career growth opportunities within DraftKings. We sincerely appreciate all your work on the team to put our customers first. We'll take this feedback to leadership to look for areas of improvement.

Explore other reviews about DraftKings

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great culture! Strong leadership and management

Cons

Not much to say about cons!

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros about this place is that if you want a quiet area to work when you do work there out of 3 days out of the week that they have you work there. At least that's what it was when I worked there I don't know if they've changed it. Then you work 2 days at home. It's very quiet. Most the time there is nobody there. They will train you and help you but you will eventually have to be able to do it on your own.

Cons

If you switch over to departments don't depend on the company keeping you. If you mess up. The company was literally going through a buyout with the lottery company when I was working there and everything was crashing. So I got let go because there were a lot of errors and the system that they upgraded to was worse than the one that we worked on. So basically if anything happens with the systems just make sure that you know what you're doing and that you catch up on everything.

See reviews by: Helpful|Rating|Date|All