great company - Customer Service Representative DraftKings Employee Review

5.0
27 June 2023
Recommend
CEO approval
Business outlook

Pros

I love it here. It's great.

Cons

They are terrible when it cones to shifts

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DraftKings Response
3y
Thank you for taking the time to leave us a review. As a customer-centric business, the Customer Experience team is critical to DraftKings' success. We appreciate the hard work and dedication this team brings to our customers. We'll continue bringing feedback to our leadership team to find room to improve everyone's work-life balance.

Explore other reviews about DraftKings

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great culture! Strong leadership and management

Cons

Not much to say about cons!

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros about this place is that if you want a quiet area to work when you do work there out of 3 days out of the week that they have you work there. At least that's what it was when I worked there I don't know if they've changed it. Then you work 2 days at home. It's very quiet. Most the time there is nobody there. They will train you and help you but you will eventually have to be able to do it on your own.

Cons

If you switch over to departments don't depend on the company keeping you. If you mess up. The company was literally going through a buyout with the lottery company when I was working there and everything was crashing. So I got let go because there were a lot of errors and the system that they upgraded to was worse than the one that we worked on. So basically if anything happens with the systems just make sure that you know what you're doing and that you catch up on everything.

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