Upper management working in silos, too many conflicting policy across department. When the director/manager left, there's no guideline for new one so the new director/manager create a new policy which in conflict with the previous one. All of the sudden the KPI's is increase by more than double. For good territory, there will be enough list of contacts to call. For small/bad territory, you won't have enough contacts to call to fulfil weekly call target. Every week the director/manager will push you to make the numbers without listening why you're unable to reach the min call target. And RD's will get upset why we harass the prospects by calling them everyday.