Good in many respects - Customer Service Advisor EDF Employee Review

3.0
12 June 2017
Recommend
CEO approval
Business outlook

Pros

Large company with many benefits and excellent pay etc. Comfortable offices, and extensive training given.

Cons

Some of the more junior managers were simply not up to it, and tended to antagonize members of staff causing many to leave. Systems used could be considered too complicated for many to grasp fully.

Explore other reviews about EDF

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company is a great place to work

Cons

None, company is a great place

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Real opportunities to grow into more technical roles (Control Center Operator → Systems Engineer paths exist and aren't just on paper). You get hands-on experience with industrial systems most people only read about — OSI PI, SCADA, OMS integrations, cloud telemetry — which is hard to get elsewhere. Management generally supports continued education and certifications.

Cons

Decisions move slowly. Getting tooling, software, or process changes approved often involves multiple layers, including approvals that flow up to the French parent company. Procurement and IT requests can take weeks for things that would take a day at a smaller company. Some legacy systems and processes haven't been modernized — you'll find yourself working around quirks instead of fixing them.

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