Poor management and culture. Steer clear from this company! - Employment Consultant EPIC Assist Employee Review

Management- offers no actual support to issues or assists with any solutions that are needed, uses performance management as a tool to get rid of staff instead of giving them tools to help improve their performance, Epic's policies are monthly one on ones with managers however these meetings hardly occur and when they do it is more management telling rather than listening to the staff. Management have an unrealistic view on what they expect from staff however give no support when asked. HR is one of the rudest people to deal with, whenever there are issues they do not listen and only go off paperwork which most of the time it is forged. Management use intimidation not only with staff but also with client's to get them to do job trials and will suspend their payments for any reason if it was justifiable. Epic's Behavior's- these are implemented by management however management do not follow these but enforce staff to adhere to these. Bottom line staff have little to no communication with Senior Leadership Team members yet they are the only staff that can give references when staff would like to leave. They do not base it off the work that you do and most of the Senior Leadership Team members do not know staff names or little about how the staff member works in a team etc. which would be beneficial for a new employer to know. The reference that they would provide is based of statistics which in the past have proved inconsistent with the database they use. The client's that we service struggle with change yet whenever this feedback has been passed onto management they brush it under the carpet and advise they need to get use to change- while this has some sense to it when client's have 4 consultant changes in 4 months this is beyond the need for them to adapt to change. This feedback was not taken on board and clients are suffering the constant change of consultant and confusion on who their consultant is. One of the main disappointments with working for this company was when female staff would bring to management being uncomfortable in an office due to a male client coming in and being verbally abusive as well as punching the office walls that management has not done anything to assist in making sure that females feel comfortable in this site- yet they are left to cover this site by themselves.