EX.CO NYC - Customer Success Manager (CSM) EX.CO Employee Review

Thank you for taking the time to write a review. It’s unfortunate to hear that you are experiencing a time issue. It’s important for all of our team members to feel supported so I encourage you to discuss this with your manager so you can devise a solution that works well for you. Like other growing businesses, we always have opportunities to improve and we are committed to doing so. - Tom Pachys, CEO

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. On compensation, we regularly review our salary bands and benefits to stay competitive within our market and regions, and we continue to evaluate them as the company grows. Regarding culture and leadership, we strive to create a transparent, respectful environment where employees feel supported and heard. We know that no organization is perfect, and feedback about internal dynamics is taken seriously and discussed with leadership as part of our ongoing efforts to improve. On the product side, reliability and performance are core priorities for us. Our engineering teams invest continuously in platform stability, infrastructure, and monitoring, and we work closely with leading publishers and media owners who rely on our technology every day. We appreciate the time you spent at EX.CO and the perspective you’ve shared. Feedback like this helps us continue to refine both our culture and our technology. We wish you the best in your future endeavors.