Ambitious company with a lot of growth potential - Customer Success Manager (CSM) EX.CO Employee Review

4.0
22 Oct 2024
Recommend
CEO approval
Business outlook

Pros

A lot of room is given to grow and share ideas.

Cons

Working in programmatic advertising requires having your finger on the pulse constantly, nights and weekends sometimes.

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EX.CO Response
1y
Thank you for sharing your experience with us! It’s wonderful to hear that you felt encouraged to grow and share your ideas. Empowering our employees is a cornerstone of our culture, and we’re glad you found value in it. Working in programmatic advertising is indeed dynamic and often requires staying attuned to changes beyond standard hours. This challenge is also what makes the field so exciting and impactful. We’re grateful for your contributions and wish you continued success in your career journey!

Explore other reviews about EX.CO

5.0
27 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Backed by Disney, we work with the largest premium publishers across all verticals, which is exciting as a Customer Success Manager here. EX.CO also really knows how to hire well. With each new person that joins the team, it's clear that they bring something new and interesting to the table. I constantly recognize that I'm surrounded by top tier talent in the industry - everyone truly knows their stuff and is happy to share their knowledge with you, which I've appreciated since day one. There is honestly no such thing as a stupid question or suggestion here - your voice is as important as anyone else's. At the end of the day, it's rewarding professionally to work at EX.CO, but also I honestly just thoroughly enjoy everyone I work with, which makes coming to work easy :)

Cons

While we've been around for over a decade, we operate in some ways like a startup still, in that progress is made fast and sometimes you can feel like you have a lot on your plate. If you're struggling with something, speak up! There is always someone happy to help you.

5
2.0
30 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good PTO, chill people, leader in a very niche market, I see their product all over the internet.

Cons

Below market salary. Politics are crazy with upper management, loyal, hard-working, employees get mixed in it and then get thrown out. Product is barely holding together, unreliable, consistent, repeatable outages that nobody knows how to fix. I think the company is secretly barely holding it together

1
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EX.CO Response
4mo
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. On compensation, we regularly review our salary bands and benefits to stay competitive within our market and regions, and we continue to evaluate them as the company grows. Regarding culture and leadership, we strive to create a transparent, respectful environment where employees feel supported and heard. We know that no organization is perfect, and feedback about internal dynamics is taken seriously and discussed with leadership as part of our ongoing efforts to improve. On the product side, reliability and performance are core priorities for us. Our engineering teams invest continuously in platform stability, infrastructure, and monitoring, and we work closely with leading publishers and media owners who rely on our technology every day. We appreciate the time you spent at EX.CO and the perspective you’ve shared. Feedback like this helps us continue to refine both our culture and our technology. We wish you the best in your future endeavors.
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