STAY AWAY FROM THIS COMPANY, IT IS A DISASTER! - Retail Experience Manager EagleRider Employee Review

1.0
31 July 2016
Recommend
CEO approval
Business outlook

Pros

Store schedule 9-5 or 9-6, Nice bikes, wide range of customers who like the product and you get to meet and interchange with them.

Cons

There is no process on how to hire or fire an employee, if your manager dislike you, he will get rid of you regardless of performance; the company has NO disciplinary process in place. There is very little training offered--if you get lucky they will send you to their headquarters in Los Angeles and get some training. There is no leadership from the top and they don't seem to care about delivering promotions fairly. Never believe the pre employment offer, the hiring manager fixes the numbers with a tempting offer, you only realize after you've taken the job that the commission, pay rate and work title was all a lie. The fleet management is a joke, leaving customers hanging at the time of the rental. The service department is disorganize and cheap, well qualified motorcycle techs stay away from this company. Do not take your bike for repairs here!

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EagleRider Response
9y
Thank you for your review. We are sorry to hear that you have had issues with your manager. Please email me directly to discuss how we can improve.

Explore other reviews about EagleRider

5.0
21 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cool people great pay. Owners are amazing people

Cons

Not a lot of structure and departments don't communicate well.

4.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great coaching and mentorship for entry level positions

Cons

Demanding hours for month end, culture is not ideal, not the most room for growth

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