Customer service - Anonymous employee Eataly Employee Review

3.0
24 Oct 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Meet many new people, learn about food.

Cons

Work hard, not much appreciation.

Explore other reviews about Eataly

5.0
6 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment and fun experience

Cons

Scheduling difficulties, and no weekends off.

3.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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