A Place Full of Oportunity - General Manager Eataly Employee Review

5.0
8 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Lots of room for upward mobility. You can grow within your department, or even switch departments or stores. If you work hard and put in effort, they recognize your potential. I've experienced this personally, and as a manager have had the pleasure to see this realized within my employees as well. Many former hourly employees of mine have moved onto different departments, or into management positions (within my department and outside of it). Eataly took care of it's employees during the pandemic, even going so far as to issue grocery credits to the employees who were furloughed so that they didn't have to worry about putting food on the table. It made me proud to work for a company who truly cared about their employees, even during a rough time. Always learning something new. From wines, to cheeses, to gelato, there is never a day where I haven't learned something I didn't know before

Cons

The holiday season can be tough, very busy and long hours, but it leaves you with a sense of accomplishment at the end. Compensation for various positions can vary a little more than I would like to see, but overall pays a very fair and market appropriate wage.

Explore other reviews about Eataly

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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