Work culture best described as a "Work In Progress." - Qsr Associate Eataly Employee Review

2.0
25 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Flat 40-hr sick time for all employees after 3 mos. Many of the employees at Eataly seem to be nice people who are knowledgeable about their department. Free Family meal. Coffee discount for employees.

Cons

Store-wide: Flat 40-hr sick time for all employees after 3 mos. PTO is only accrued if you make full-time hours. The common locker room has smelled like death since before I got hired. No dietary-restriction-friendly options typically available for Family meal. Within QSR: Turnover feels sky-high. You will likely spend a LOT of time feeling like you're flying by the seat of your pants. It feels like we are often not given adequate tools, and then asked to "just make do." There seems to be a general disregard for the experience of QSR Associates here.

Explore other reviews about Eataly

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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