Changes weren’t as good for the field. - Key Accounts Manager Ecolab Employee Review

3.0
18 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Flexible hours, company vehicle. Ok, benefits.

Cons

I spent almost 16 years here so, it wasn’t all bad. Hard work but the rewards were ok. Then they started to change things around my 10th year. Less income for the field, and more for upper management. Then they took away the incentives that drove going the extra mile for the customer. I think when Doug Baker left, so did the soul of Ecolab. Most of the guys at the top didn’t come in at the bottom.

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Ecolab Response
2y
Thank you for sharing your experience. We appreciate your feedback.

Explore other reviews about Ecolab

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good place for development from within

Cons

A lot of miscommunication and crossed wires on some functions.

2.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

The actual coworkers and team members are great. Everyone is super supportive and just trying to help each other out.

Cons

Management: There’s a huge disconnect between upper leadership and the people doing the day-to-day work. Goals and priorities change constantly with very little communication, and it often feels like micromanagement takes the place of actual guidance. Work-Life Balance: The workload is completely unsustainable. You’re expected to handle an overwhelming amount of work, but you aren't given the resources or staffing to actually get it done without burning out. Expecting people to constantly work over their hours has become the norm. Lack of Growth: Career progression is pretty much non-existent. Promises of promotions or career development are thrown around, but they rarely actually happen. There’s no clear pathway to move up, so it’s easy to feel stuck and stagnant.

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