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Edfinancial Services

Engaged employer

The Perfect Job *almost (Apply to DMS it is BY FAR the best department within the company) - DMS -Debt Management Counselor Edfinancial Services Employee Review

5.0
11 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Pay: The pay here is exceptional. We have a unique payment system here. We receive "fringe pay". We get an extra dollar amount per hour. You can choose to have health insurance. The insurance is deducted from your "fringe pay" and then the additional amount is the paid out to you. You can elect to forego health insurance to receive your FULL fringe payout. Hours: 1st shift (except one late night a week 12 to 8:30). Plenty of vacation time (equates to 3 weeks of PTO a year) . All federal holidays off with pay. Plenty of opportunities for OT. Management willing to work with schedule, very understanding towards parents. Mangers: The management staff at EdFinancial is better than ALL my previous jobs. They are very understanding, approachable, willing to help, open to criticism, and positive. Work environment: I work in a very positive environment. All my coworkers are fun and easy to get along with. There is little to no conflict within our workforce. There are plenty of events that the company puts on that employees can attend. There are plenty of competitions and rewards given for doing your job well. (During spring and summer time there is a food truck here almost every day in our parking lot which is a great way to get a quick bite to eat.) Job growth/Job Security: The company is still growing and growing quickly. This means there are plenty of opportunities for promotion. The company almost exclusively hires from within. There will always be student loans and companies needed to service them. This is not a temporary or seasonal job. If you work here and do well, you can stay with the company for as long as you need.

Cons

Scheduling: Our overall schedule is great but not perfect. A little bit more flexibility within our operating hours we be preferred. The ability to work 5 10s as opposed to 5 8s would be much appreciated. Work Load: The work load (especially in peak times) can be overwhelming. And there is little to no compensation for this increase in work output. Within the course of a day you could be working 3 to 4 different jobs. There are incentives for doing WELL in a job outside the one you were hired, but a simple pay increase for DOING the job would be appreciated.

Explore other reviews about Edfinancial Services

5.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company with an awesome work culture and training opportunities. Great benefits and flexible schedule plus excellent support system!

Cons

A lot of sitting hours and plenty of passwords to remember

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, Creative Benefits Structure, There is a passionate group of individuals who make themselves known by the clear willingness to help others in and out of the company or a specific department. Those who are willing to learn and grow have ample resources.

Cons

Very large operation. Fully dependent on contract requirements. The number of individuals who are skilled AND willing to assist is not large. There is a 'luck of the draw' component based on hiring date and department due to the work reflecting the industry.

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