Good pay and community, but training and support lack consistency - BOA Branch Office Administrator Edward Jones Employee Review

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Community of BOA’s is great. Good resource for help. Pay is pretty good. If in a high performing office, bonuses can be real good. The is ample vacation, sick time, and holiday pat

Cons

Limited formal training. All training is online and not very clear if not coming from a financial background. If you happen to have a good FA, all good. Mine claimed he did not know, whenever I had questions. If it had not been for home office I would not have made it as long as I did. FA’s are not trained in people management. When in an office with just FA and BOA you can feel real isolated. If you have a good FA, you will be good. If you don’t it can be a miserable experience after a while. Always remember if there is ever a conflict, the FA is always right because they are the ones bringing in the money. BOA is dispensable.

Explore other reviews about Edward Jones

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Training, Leadership, Education, Travel, and Growth

Cons

Commission-only after short time frame, Consistent Prospecting

1
1.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

- Had a 100 year successful legacy business model - Financial advisors and staff in field branches have pockets of good cultures

Cons

- Home office culture is horrible and getting worse (cronyism, poor leadership, lack of care/focus for associates) - Regressive HR policies - Senior leaders are disconnected from reality - Consultants running amok - Poor pay and even poorer benefits (unless you are a partner) - Technology introductions and org changes have been botched time and time again - Company is way off course to achieve its long term goals

1
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