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      Edward Jones

      Engaged employer

      Edward Jones reviews

      BOA - Lots of Responsibility without Payoff - BOA Branch Office Administrator Edward Jones Employee Review

      3.0
      16 Aug 2016
      Boa branch office administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, home office support is good, benefits are ok

      Cons

      Many Financial Advisors need to be trained in how to work with their BOAs. My FA was new and had no idea what my responsibilities vs his should be. He kept piling things on to me that were not appropriate (per my conversations with other offices and even the home office). Then he would become irate when I tried to tell him those were not my duties and sometimes not even legal for me to do. Salary is not commensurate with the amount of work you will be asked to do. You will hear lots about bonuses to be shared with the FA but that is at his discretion. If your FA is new or just stingy you will not see much for all the extra work you do to build THEIR business.

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      5.0
      23 June 2026
      Senior director
      Recommend
      CEO approval
      Business outlook

      Pros

      Incentives, absolutely better than anything

      Cons

      Nothing other than corporate politics

      1.0
      23 June 2026
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      - Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

      Cons

      - Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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