Do not work for this company - Branch Office Administrator Edward Jones Employee Review

1.0
1 Jan 2018
Recommend
CEO approval
Business outlook

Pros

I worked full-time for this company for 3 years as a BOA (Branch Office Administrator) and cannot find one good thing to say about the company and would strongly recommend to anyone not to work for this company. I would have given "0" stars if that was an option.

Cons

This company is very old-fashioned with values to match. First of all, pay is WAY below average. Second, because of the way the branch offices are set up there is daily opportunity for abuse of the BOA by the Financial Advisor and abuse happens all the time but goes unreported because the BOA's are afraid of losing their jobs and their benefits. There is no support from the Home Office even though they talk about it like there is but it is a fallacy when actual abuse is reported. The Home Office ALWAYS backs the Financial Advisor. Most of the branch offices are two person offices it ends up being the BOA's word against the FA's because there are no witnesses and no way to prove anything. The FA's know this and use it to their advantage. It is a huge secret in this company and needs to change.

Explore other reviews about Edward Jones

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great starting pay, good training

Cons

I did not find any cons

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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