Great place to work but no stability and poor pay - BOA Branch Office Administrator Edward Jones Employee Review

2.0
12 July 2023
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere and I love our clients

Cons

- BOA pay is considered at market but they are comparing us to admin assistants. This job has a lot more responsibility than being an admin. They say that the BOAs are the backbone of the company but the pay is very low. I don’t know a single BOA that can afford their own housing. They all have a second income from their partner or have multiple jobs. Even those that are working in Level 9 and 10 offices which offer the highest bonuses. - high deductible insurance plan with expensive contracted pricing. The lowest deductible available is $3,850 for a single person. That might be ok for the financial advisors who make a substantial amount of money. However, one doctor’s visit could cost a week’s pay for a BOA. Many BOAs go without medical care because they can’t afford it under our plan. - if your FA leaves the company, you could be assigned to a lower level FA which greatly impacts your bonus so you could make less money than you originally made. - they only match $500 in the 401(k) which is laughable compared to other companies. - dead end job

Explore other reviews about Edward Jones

1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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