Toxic Work Environment - Project Coordinator Edward Jones Employee Review

1.0
30 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Salary, flexible work arrangements, nice cafes

Cons

Edward Jones used to be a premier employer. Known for its excellent culture and conservative management style, I enjoyed many years of kindness, generosity and great leaders. When Penny took over as managing partner, she created a strategy which allowed for an aggressive hiring strategy that flooded the company with toxic managers and has allowed them to reorganize the entire home office. The re-orgs have wreaked havoc on processes and created a toxic work environment. Harassment, bullying, and general chaos abounds! People who were hired for jobs have seen those jobs erased and have to learn new roles that little resemble what they used to do. The company prides itself that it never does layoffs but they have eliminated roles and forced employees they promised to be remote workers back into the office. Many employees believe management is doing this to intentionally reduce headcount because they hired too many people during the pandemic. Leaders and associates are leaving in droves, either retiring (to go work elsewhere) or quitting, or taking extended leaves of absence due to nervous breakdowns. The people who remain are frustrated, afraid, angry or just plain fed up and quitting in place. Penny enjoys a very nice suite of offices (recently remodeled like a multi-million dollar spa) while the average associates must share a desk in flexible workspace (where there literally are not enough desks for people). I used to love Edward Jones. For those of us who have been there for many years, we grieve every day for what was while we count the minutes, hours and days until we too can retire.

Explore other reviews about Edward Jones

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great starting pay, good training

Cons

I did not find any cons

2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Holds firm to its conservative investment philosophy.

Cons

The firm has been behind the times for decades. It is great that they are finally trying to get up to speed, but the rate of change is not manageable. There has been a high turnover in support staff and it's hard to get accurate information when needing support. It also seems like they have lost their original focus of being the local friendly financial advisor in your backyard and being accessible to the masses. The focus has shifted to high-net-worth individuals and catering to the wealthy. I've watched several advisors get pushed out because they expressed concern and needed support they weren't receiving. When hired as an advisor I was told I'd receive all of this wonderful training of what to say and how to overcome objections and did not receive any of that training. Most of the training is a high-level overview with homework of figuring it out on your own time. In order to be successful as an advisor at Edward Jones, you need to plan on working 80 hours a week for at least the first five years at the firm with little to no support.

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