Could be a lot better - BOA Branch Office Administrator Edward Jones Employee Review

3.0
7 Mar 2024
Recommend
CEO approval
Business outlook

Pros

- pay is decent - Home Office is usually extremely helpful! They can walk you through just about anything - Depending on who your FA is, it’s a good environment -Very quiet office, nice for someone who prefers that space

Cons

- Onboarding/Training for BOAs REALLY should be revised. You are assigned training courses and virtual classes, but the content is barely related to what you have to do on a daily basis as a BOA. - Training is not hands on or repetitive enough to retain LOADS of information that is needed for this role - You have to rely on SOPs most of the time…not recommended for visual learners - “green screen” is beyond outdated and difficult to use

Explore other reviews about Edward Jones

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Incentives, absolutely better than anything

Cons

Nothing other than corporate politics

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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