Retirement Services - Retirement Service Specialist Edward Jones Employee Review

3.0
26 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Great overall company, decent pay, good benefits, structured training program, subsidized cafeteria

Cons

This department is not a good representation of the overall company. If you are looking to start your career at Edward Jones, please do not start here. The people in this department do not care about you, they would prefer warm bodies in seats constantly working. The leaders are absolutely awful in Retirement Services, they will not listen to your ideas to improve day-to-day tasks and actually feel threatened by your creative thoughts. Many leaders here are just simply not qualified to do their jobs. Another big concern is the unwillingness to hire the appropriate amount of people to take care of service levels. They are constantly below their service level expectation, so what do they do instead of hiring people? They cancel your meetings, projects and ALL mentoring/development opportunities, so they can keep you at you desk, hammer out work until you mentally can't work anymore, and then expect you to come in tomorrow and do it all over again. I repeat, they do not care about YOU. As for the coworkers, some are great and would do anything to lend a helping hand, but the majority will spread gossip like wildfire. Overall, this position showed me exactly what I don't want in future careers, I am thankful I am no longer there.

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Pros

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Cons

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2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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