Pros
For servers and support staff, life is fantastic! Little to no side work, come in, make your money, leave with NO worry or repercussion for not doing what middle management asks of you. Even after write ups, flailing on shift times or just an old fashioned call out cause ya didn't feel like coming in today. Not to worry... AND if that's not enough, lets say you want the day off after the schedule is posted but you forgot to request it and go through proper channels for "requesting" the time off, all they have to do is call the corporate office and complain, make up some story, anything they want, then BOOM... REQUEST GRANTED!! Life as an Elmer's server is as light and fluffy as their fresh baked buttermilk biscuits
Cons
As an "assistant" general manager, you get to accept 100 % of the accountability while having 0% authority. But don't forget The company moto, "Tough on standards, easy on people" Yeah, that does not apply to you. The "standards" you are responsible for maintaining are basically all on you. There are a handful, yes, one handful of competent servers throughout the 4-5 stores I was around. The rest, well.... With no worry for any kind of action for their lackluster or lack of performance, you as manager get all the heat for their work. This operation is the picture perfect example of the little kid who is the suck up angel in front of any kind of larger authority figure but as soon as they're gone, they are devious spiteful nasty little people who will lie, about what is really going on just because its fun for them.