Poor leadership and high turnover - VSS Case Manager Endeavors Employee Review

1.0
15 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Pay is good and the office is nicely stocked with supplies and equipment to do your job.

Cons

Leadership is confusing and untrustworthy. Turnover is horrific - I have never seen so many people fired or walk out with little to no notice. The CEO should be called "Heads Will Roll Pearson" as he seems to fire staff (even upper level management) regularly. It always feels like you're fighting to keep your head off the chopping block. Terrible office politics here - so much backstabbing and gossiping about other coworkers...ironic, since this is a social service organization. Front line workers (case managers, outreach, admin staff, etc) work so hard and under so much pressure , but they are almost never recognized or appreciated whatsoever. Morale is awful. They like to cheat you out of pay - they'll forget to approve or pay your mileage and they'll rearrange pay dates, so you end up going an entire month with half of your pay (and this is after you go an entire month in the beginning without a paycheck). The SSVF program says they are housing first, but they are not. It is like a revolving door with clients. They bring them in and exit them so fast. They don't work to stabilize clients, so as soon as they're exited, those clients end up homeless again. Training is a joke here - they tell you how to fill out their paperwork and put files together, but there is no development of their staff - no skills training.

Explore other reviews about Endeavors

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance and benefits Supportive environment Many opportunities for training and development

Cons

May be hard to get promoted unless chosen by leadership

1.0
9 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My experience as a Disaster Case Manager involved supporting families affected by natural disasters in a highly mobile, field-based role requiring extensive travel. No two days were the same, and the work was fast-paced, dynamic, and required adaptability in constantly changing environments. The role was meaningful and allowed me to provide trauma-informed, compassionate support to individuals and families during critical moments of need.

Cons

Over time, the demands of the role—including extensive travel, challenging field conditions, and limited safety supports—became difficult to sustain in relation to overall workload. These conditions contributed to increased stress and impacted staff morale. Concerns regarding field safety and the need for stronger protective measures were raised but were not consistently addressed through policy updates.

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