Stockholm Syndrome - Anonymous Envoy Employee Review

I have been working at Envoy for a little over 2 years, and yes, things change, people come and go, but one thing stays the same: this company cares about its employees, values our feedback and provides opportunities for growth! No company is perfect, and I think people are scared to admit that the grass is not always greener. I have been promoted numerous times while at Envoy, leadership knows me by name and asks me what I need to succeed, and. each and every one of my managers has taught me more than I think most reps get over a longer tenure at other companies. I feel fortunate for this company and the ways in which they make us feel like family. Work is hard but doing it with people who support you, lift you up and push you to your fullest potential is the biggest blessing of them all. I'd encourage anyone to work here including my friends!

My only con is that we have rigid in office policies for most roles. When I started we had 2 remote days and I really valued that balance.

The company works on genuinely interesting and technically engaging projects, including AI-related initiatives and cross-functional collaboration. There are many talented and motivated individuals across teams, and employees can gain exposure to a wide variety of business challenges in a fast-paced environment. It can be a strong learning experience for people who thrive in dynamic settings.

Leadership within the People function has created challenges for employee experience and morale. There is a strong tendency toward micromanagement, which can make it difficult for teams to operate autonomously and efficiently. Communication and decision-making processes sometimes feel disconnected from the realities of day-to-day work, leading to frustration and reduced trust in HR processes. There also appears to be limited alignment between leadership oversight and practical understanding of how AI tools are used within teams, particularly when AI-related work is incorporated into performance evaluation discussions. This has caused confusion and skepticism among employees. Overall, the company has strong technical talent and interesting work, but cultural and leadership issues within the People organization negatively impact retention and employee satisfaction.