Great if you like 60 hour weeks - Director of IT Epsilon Employee Review

1.0
20 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Benefits are OK, work from home 2 days

Cons

This company has a lot of potential, but has poor leadership. This is a great place to get your hands on different technologies and build experience if you are starting out. For the general IT department, you will work 60 hour weeks and be expected to available 24/7/365 nights, weekends and your vacations. You will be micro managed and treated as if you do not know what you are doing. There is high turnover due to the poor leadership, long hours and lack of processes. There is currently a major initiative to shift jobs to India for a lower cost, so odds are you will laid off within the next 1-2 years. The culture outside of the IT department is seems to good and supportive, opportunities for volunteering if you can find the time.

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Epsilon Response
9y
The new programs we recently implemented, including Flexible Time Off, are designed to make it easier for associates to work at Epsilon. We realize that being a global organization of more than 7,000 associates creates challenges. We believe the recent focus on our core practice areas of agency, automotive, data and technology will give our associates the leadership and direction they need to succeed while also ensuring we continue to deliver superior solutions for our clients on a global scale.

Explore other reviews about Epsilon

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Work culture, people that work here, and hybrid work.

Cons

Compensation and of course corporate politics.

1.0
26 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no "Pros". Company is getting driven into the ground, quickly. Unlimited FTO - sure nice if you EVER get to take time off

Cons

Employees have been strung along last year (2025), told there would be Merit Increases -- should have been in March 2025 (didn't happen); then we're told it would be in July 2025 (didn't happen); then we're told would have a meeting in Sept 2025; there was a All Hands call and we we're told ONLY Top Performers would get a BONUS, and no one else. Then, in Jan 2026, there was money Allocated for FULL Merit Increases for April 2026. NO Senior Mgnt Communication. It's the end of March 2026 and we are told from our Managers (NOT Senior Mgnt) that there would NOT be any Merit Increases, supposedly "tabled" until July 2026. Time will tell.

7
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Epsilon Response
2mo
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
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