Great healthcare clients/relationships, terrible Epsilon management who don't value their employees - Account Manager Epsilon Employee Review

1.0
22 Dec 2013
Recommend
CEO approval
Business outlook

Pros

Epsilon has won several significant RFP's for healthcare clients in the pharmaceutical industry. Great opportunity to build relationships with clients.

Cons

Epsilons management is by far the absolute worst I've ever experienced. All they care about is their bottom line, and not their employees. They expect the world of you, ie working many late nights, terrible compensation with no bonus, and no leadership support. You 100% feel more connected and supported from your clients than Epsilon. In addition, Epsilon cannot retain talent, therefore exhausting current talent to make up for the under performers.

Explore other reviews about Epsilon

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Hands on experience on big projects/stretch assignments

Cons

Gaps in leadership & lack of growth

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Epsilon Response
4d
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
1.0
26 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no "Pros". Company is getting driven into the ground, quickly. Unlimited FTO - sure nice if you EVER get to take time off

Cons

Employees have been strung along last year (2025), told there would be Merit Increases -- should have been in March 2025 (didn't happen); then we're told it would be in July 2025 (didn't happen); then we're told would have a meeting in Sept 2025; there was a All Hands call and we we're told ONLY Top Performers would get a BONUS, and no one else. Then, in Jan 2026, there was money Allocated for FULL Merit Increases for April 2026. NO Senior Mgnt Communication. It's the end of March 2026 and we are told from our Managers (NOT Senior Mgnt) that there would NOT be any Merit Increases, supposedly "tabled" until July 2026. Time will tell.

7
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Epsilon Response
2mo
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
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