Company in the right direction, need to do more for the employees - Business Systems Analyst Epsilon Employee Review

4.0
1 Feb 2014
Recommend
CEO approval
Business outlook

Pros

You get the chance to become an expert on your account team. The culture is beginning to change toward a younger more vibrant working IT environment. Work environment is flexible, working from home for a day or two per week is allowable as long as it is communicated to your account team. The company is doing very well there are no need to worry about job security as long as you are not doing a horrible job.

Cons

Even though there are opportunities to be involve in many different account team, it is very difficult to move off of one account once you become bored with it. Salary is not as competitive as the competitor for the same position. Promotion are mainly based on your exposure to the higher level management. You are less likely to get promoted even if you have done an absolutely fabulous job to serve the clients and maintain the account team. Management and VP tend to sale a solution and provide an unrealistic timeline to the client without consulting the internal group. The team has to do whatever it takes to hit the deadlines.

Explore other reviews about Epsilon

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Hands on experience on big projects/stretch assignments

Cons

Gaps in leadership & lack of growth

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Epsilon Response
5d
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
1.0
26 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no "Pros". Company is getting driven into the ground, quickly. Unlimited FTO - sure nice if you EVER get to take time off

Cons

Employees have been strung along last year (2025), told there would be Merit Increases -- should have been in March 2025 (didn't happen); then we're told it would be in July 2025 (didn't happen); then we're told would have a meeting in Sept 2025; there was a All Hands call and we we're told ONLY Top Performers would get a BONUS, and no one else. Then, in Jan 2026, there was money Allocated for FULL Merit Increases for April 2026. NO Senior Mgnt Communication. It's the end of March 2026 and we are told from our Managers (NOT Senior Mgnt) that there would NOT be any Merit Increases, supposedly "tabled" until July 2026. Time will tell.

7
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Epsilon Response
2mo
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
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