Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Equity Residential

      Engaged employer

      Equity Residential reviews

      A Great Company For Hard-Working People - Leasing Consultant Equity Residential Employee Review

      5.0
      26 June 2016
      Leasing consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Since starting with Equity Residential two years ago, I have been provided with phenomenal managers and regional managers that are genuinely invested in my growth both professionally and personally. Regional managers, our Vice President and Senior Leadership in Chicago are both accessible and approachable, which is extremely rare for a company of such scale. Equity’s commitment to promoting from within creates a noticeably personable yet competitive environment. Equity has an organizational structure that fosters open communication yet maintains a clear chain of command. Equity recognizes and rewards employees who work hard through a very competitive commission structure, plenty of career advancement opportunities and in general, a rigorous atmosphere that rewards high achievers. Those who contribute on a high level get recognized at quarterly meetings, adding a greater incentive to take pride in not just your work, but the company as a whole. As far as your day-to-day, Equity puts a great deal of effort in making sure that employees have new laptops, up to date systems and tools that facilitate an efficient sales process.

      Cons

      Equity places a strong emphasis on both individual sales metrics and resident satisfaction making the leasing consultant role extremely demanding. As such, many find the role to be overwhelming at times. Your duties as a leasing consultant are a constant balancing act between maintaining resident relations and driving sales. With that said, if you apply an effective system of organization and are detail-oriented, it’s a manageable workload. Due to the client-facing nature of the role you are the initial point of contact for any resident/prospect issues or concerns and more often than not, you need to be comfortable working in ambiguity. As a leasing consultant, you are constantly faced with new conflicts and challenges, requiring quick action and sound judgment.

      avatar
      Equity Residential Response
      9y
      We really appreciate your well-thought out and comprehensive review. As we read through your comments, we see that you have a good grasp on the culture at Equity and the challenges of balancing business needs, while still taking care of the amazing people that make Equity what it is. You are correct that weekend and holidays are an important part of our business, as this may be the only time that our perspective residents can come visit a community, however, your suggestion to management is an interesting one and there may be an opportunity to look closer at this challenge. Please reach out to your regional management with any creative ideas you have on how this could be considered. We appreciate everything that you do and again - thank you for such a thoughtful review.

      Explore other reviews about Equity Residential

      5.0
      28 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      3w
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      1.0
      19 June 2026
      Leasing consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      The communities are physically nice

      Cons

      The biggest problem is the current tour policy is sheer insanity. On-site staff are already burning out by headcount being reduced whenever possible, and on top of it, they have made tours unlimited (5 tours can be booked at once, and this can happen every 30 minutes, even for 1 person working). Leasing agents and on-site staff are going to leave, burn out, continue calling out causing further short staffing. PLEASE do something about this policy before our office staff disintegrates, it is truly awful.

      avatar
      Equity Residential Response
      1d
      Thank you for taking the time to share your feedback and for your continued contributions to Equity Residential. We appreciate your recognition of our communities and the care that onsite teams put into creating positive experiences for residents every day. We're sorry to hear about your concerns regarding tour scheduling, staffing levels, workload, and the impact these changes may be having on employees and residents. We understand that onsite teams play a critical role in our success, and feedback about operational processes, resource allocation, and employee experience is important. We appreciate you sharing your perspective and specific concerns. Input from our onsite teams helps inform ongoing conversations about how we support employees while continuing to meet the needs of our residents and communities. We also encourage you to continue sharing your feedback with your HR Business Partner, leadership team, or through our confidential Call to Action Hotline (800-231-5699 or CallToActionHotline.com) so concerns can be reviewed through the appropriate channels. Thank you again for your honesty and feedback. We value the work our onsite teams do each day and appreciate you taking the time to share your experience.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Equity Residential jobs | Equity Residential salaries | Equity Residential benefits | Equity Residential interviews
      Equity Residential reviewsEquity Residential Leasing Consultant reviewsEquity Residential review