Pros
Product-based environment: Unlike typical service companies, Etihad offers a chance to work on internal systems that directly impact airline operations, giving a strong sense of ownership and long-term value. Support for modern architecture: There's growing support for enterprise architecture practices and adoption of new industry standards. Leadership openness: Leadership is receptive to technical input and encourages improvements in engineering processes. Work-life balance: Reasonable working hours with flexibility in managing deliverables.
Cons
Lack of diversity: Engineering teams are mostly Indian, with limited inclusion of other nationalities, which doesn’t align with the global brand image. Superficial SAFe adoption: SAFe certification exists on paper, but actual processes are heavily customized with a delivery-first mindset that bypasses agile principles. Boss culture: Scrum Masters often act as delivery enforcers rather than facilitators, contributing to pressure and a top-down environment. Favoritism in management: There's a visible trend of promoting ex-colleagues and regional acquaintances into leadership roles, often overlooking merit and team dynamics. Ethical gaps: Work ethics and fairness often take a backseat to internal connections and politics.