My input actually counts! - Medical Coder EvergreenHealth Employee Review

5.0
28 May 2017
Recommend
CEO approval
Business outlook

Pros

I've been a coder here for five years. I work from home, but I still feel very involved with the organization and my input is valued. Every time I have brought up an issue it is taken seriously and I get the help I need from my manager, my manager's boss, and even the director of the agency. There are meetings set up, teams pulled together and we figure out how to resolve issues. I have been pulled in to several LEAN projects because they get all of the stakeholders together to design new processes and procedures. The pay is above market. I get two raises a year and a retention bonus every year since ICD-10. They are looking into getting a new electronic record system and they actually asked me what the coders need to be able to do our jobs. Usually, they only consider the clinical and billing side of things. I love my job. They are very receptive to coders learning different types of coding so we don't get to bored

Cons

My boss does not micromanage, which is great, except when there is an employee who doesn't pull their weight. I don't think my department has ever been audited(we are a specialized coding group and my boss doesn't know a lot about it). Luckily, my team is pretty good at accepting feedback and we check up on each other.

Explore other reviews about EvergreenHealth

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Tons of benefits. Work life balance.

Cons

The hierarchy does not make sense.

2.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Training is decent in that they give you as much time as you need to get comfortable on the phones, helping patients is rewarding.

Cons

Lack of clear protocols in place for certain patient/scheduling situations, leading to confusion. Management is more concerned with numbers than the patient experience. Patients complain about the phone systems and PSRs relay the messages to management, however changes are never made. PSRs sit in a loud, crammed environment with TEENY cubicles, so it's very claustrophobic. Work environment can lead to stress. Pay is not enough to make it worth it.

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