Toxic workplace, hostile work environment, HR failures - Coding Auditor EvergreenHealth Employee Review

2.0
24 Aug 2022
Recommend
CEO approval
Business outlook

Pros

EvergreenHealth as an organization is great; great benefits, public health, etc.

Cons

I worked here for almost 2 years. I left because of a hostile work environment; management was combative, swore at the team in meetings, condescended the managers below them in front of other employees, and constantly talked down to our department and other departments. The department is dysfunctional and no one of higher management is ever available. Lots of back and forth on processes, no one ever really has an answer for coders or auditors, and many of the workflows are counterintuitive. Multiple HR complaints were filed while I was there and nothing was done. Coders were required to work overtime (is that legal? Unsure), were not allowed to take PTO and were constantly chastized on group meetings. Horrible, horrible culture and I am so glad I left.

Explore other reviews about EvergreenHealth

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Tons of benefits. Work life balance.

Cons

The hierarchy does not make sense.

2.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Training is decent in that they give you as much time as you need to get comfortable on the phones, helping patients is rewarding.

Cons

Lack of clear protocols in place for certain patient/scheduling situations, leading to confusion. Management is more concerned with numbers than the patient experience. Patients complain about the phone systems and PSRs relay the messages to management, however changes are never made. PSRs sit in a loud, crammed environment with TEENY cubicles, so it's very claustrophobic. Work environment can lead to stress. Pay is not enough to make it worth it.

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