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      Eversource Energy

      Engaged employer

      Eversource Energy reviews

      Not for Millenials looking for Opportunity - Customer Service Representative Eversource Energy Employee Review

      3.0
      29 Aug 2017
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Ok pay, good benefits and good coworkers

      Cons

      No career path, no rotational leadership programs, outsourced HR, no mentoring. Customer Service is a terrible job where you are abused and have no recourse. It's difficult on your mental state and your health. Once in the role you are stuck there forever with no way out.

      Explore other reviews about Eversource Energy

      5.0
      20 May 2026
      Finance analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Job is easy to do, lots of help and support

      Cons

      Repetitive task, not much variance day to day.

      avatar
      Eversource Energy Response
      3w
      Thank you for sharing your feedback. We’re glad to hear you’ve experienced strong support from your team — that’s something we value highly. We understand that some roles, especially early on, can feel repetitive as employees build foundational knowledge. Many teams offer opportunities to take on additional projects or expand responsibilities over time, and we encourage employees to speak with their managers about ways to diversify their experience and grow. We appreciate your insights and your contributions to Eversource.
      3.0
      23 June 2026
      Electric operations supervisor / planner
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay and benefits. Normal vacation. Interesting job, meaning it’ll keep you mind sharp.

      Cons

      There are no goals or expectations set that allows you to prove you’re ready for growth. The only way to advance your career is to be one of the cool guys OR work 16 hours a day and weekends. Bonuses and merit increase is the same across the board no matter how much extra you do. The work force is too small for customer/management and the expectations are set too high. There are not enough vehicles for the work force and often times trainees have no way of getting to the job site. We would run out of stock items (cable,wire,connections,transformer,safety gear) that are necessary to keep the power on. Our best coworkers have left for biggest competitor…me too.

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