Pros
Team members who support you.. You'll meet a range of different people as it's a revolving door.
Cons
The sales process is crippled by an overly admin-heavy Salesforce, deal delays as PS quotes take 4–6+ weeks minimum, with months more to schedule implementation. This routinely kills deals and inflates costs beyond ARR. Product-market fit is narrow: excellent in mining/energy verticals, but the mid-market Assure offering is 2–3× more expensive than competitors, with virtually no traction or demand outside core niches. Sales reps are routinely blamed for “not selling” when poor demand and pricing misalignment are the real barriers. AU sales management is the primary issue, leadership lacks direct SaaS quota-carrying experience and relies on high-pressure yelling rather than genuine coaching or critical thinking. Much of the direction is regurgitated AI-generated slop—nonsensical MEDDPICC talking points copied from ChatGPT with no practical application to solving actual customer problems. Emotional intelligence is low in a blame-heavy, low psychological-safety environment with noticeable nepotistic elements. Solution Engineers (except one) are generally inexperienced and put in minimal effort, shift blame to sales people constantly. Managers frequently join customer Teams calls muted, camera-off with no introduction totally embarrassing for both reps and customers—then bombard private chats with basic or irrelevant questions like “Who’s the economic buyer?” From day one, you're told the team needs “accountability” and warned about “bad attitudes” from certain team members. Within months, you'll be labeled the problem—classic gaslighting that destroys confidence, especially coming from leaders with little credibility. Weekly 2–3 hour pipeline reviews feel like public humiliation sessions: zero EHS input, no deal strategy or crafting, just repeated demands for “Who’s the economic buyer?” and chastisement for not ticking a Salesforce box. You'll hear the same demotivating lines on repeat: “I love when people work weekends” “Effective immediately…” “I hope you guys are ready for more pressure” “Be the buffalo—because they run towards the storm"
