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Exclusive Concepts

Is this your company?

Great place to learn but growth can challenging - Senior Specialist Exclusive Concepts Employee Review

3.0
20 June 2020
Recommend
CEO approval
Business outlook

Pros

- You're surrounded by people who are fantastic at their job and highly motivated, which makes it easy to rise to the top if you put in the work. - Strong culture - Beautiful office space - Due to the large variety of accounts, you'll be exposed to a lot in a short period of time, giving you a skill set in many verticles - CEO is a cool guy and approachable - Generous salary bumps - HR is approachable - You'll make invaluable lifetime connections within the first few weeks. The ECI network keeps giving even after you're gone

Cons

- Benefits are weak - I've seen a few comments about management being poor, but I don't know that I agree with this. The bigger problem (elephant in the room) is that one person is controlling most of the decisions and this makes the Directors seem like they don't want any change, but they're just dealing with internal bottlenecks - As I said, the CEO is great and very intelligent but sometimes it feels like he doesn't have full control of the company because someone working directly under him is calling all of the shots and making things toxic. Sometimes your Manager will literally say "I hear you, but my hands are tied". - If you look at the places where ECI employees go to after leaving, you'll be impressed. So why isn't ECI more well-known within the industry? There is a huge lack of internal marketing efforts - Once they trust you, your work/life balance will only get worse, which makes it tough to grow without being burnt out. When employees leave it's usually with a bad taste in their mouth because they're so exhausted. This comes with the business model that ECI uses (smaller brands = 1 specialist on 20+ accounts). So when those bigger brands do come in, the cookie-cutter approach doesn't work for the clients that need extra attention, and the specialist ends up being the one that pays for it - Start-up company vibes despite the company being around for 10+ years. Lack of internal resources is a huge issue, but the HR department appears to be improving this

Explore other reviews about Exclusive Concepts

5.0
27 Feb 2024
Recommend
CEO approval
Business outlook

Pros

The company consistently gave me growth opportunities which allowed me to advance my career. Great people here that are happy to help.

Cons

Lots of meetings and frequent changes in strategy/structure.

3.0
7 June 2025
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers, solid benefits, and a team genuinely committed to their work.

Cons

The team was frequently overworked, and there was a significant disconnect between the C-suite leadership and frontline employees. One executive in particular demonstrated favoritism and at times actively hindered the progress of certain employees based on personal bias rather than performance.

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